Official support from Kastovia Holdings LLC
PixelShrink resizes, compresses, crops, verifies, and shares photos on your Android device without changing the originals.
Email PixelShrink supportChoose the image with Android’s photo picker or Browse files, or share it to PixelShrink from your gallery. JPEG, PNG, and WebP are supported. HEIC/HEIF works only when the device provides a compatible decoder. A damaged or incomplete file may not open.
By default, PixelShrink creates new files in Pictures/PixelShrink. If you selected another folder, Android saves them there. PixelShrink never overwrites the original.
JPEG and WebP size depends on the image content. PixelShrink searches within safe quality and dimension bounds and reports the actual result. If a portal also checks an undisclosed rule, review its latest instructions.
Open PixelShrink’s Pro screen and choose Restore purchase while signed into the same Google Play account used for the one-time purchase. The Play-installed version is required for live purchase testing.
Email contact@kastovia.com with your Android version, device model, PixelShrink version, image format and dimensions, what you selected, and what happened. Do not attach a private photo unless it is necessary and you are comfortable sharing it.